Q: How can I change my name, address, or correct my birth information?
A: These key parts of your account information must be changed in person at your library. Contact your library directly to find out whether you will be asked to show ID with your request.
Q: How can I delete my BiblioCommons account?
Contact your library to delete your BiblioCommons account.
Deleting your account means you won’t be able to log in, place holds or renew items online that you have borrowed. It will also remove any content (shelves, lists, comments, and so on) that you created. It will not delete your library account or prevent you from borrowing from the library.
Q: What are “preferred locations”?
A: If your library has more than one branch or location, and you use some more than others, you can define up to three locations as ones you use the most. The first location you specify is your default pickup location. If you are logged in and you place a hold, this location will be shown, so you don’t have to select it every time.
All locations affect search results. An item appearing in search results will show Available at preferred location, Available in some locations, or No copies available. You may find this useful if you live near one branch and work near another, and you want to determine which one has an available copy of an item you want. If your library has only one location, you won’t see a Holds and Pickup Location page in your Account Preferences.